salam Legal Notice
We do not offer our services in jurisdictions where online wagering is prohibited. Our platform operates only where local law permits, and account holders are responsible for verifying that access and use comply with the laws of their own jurisdiction. This notice explains our legal position, service availability, and user obligations on salam.
We at salam provide slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sportsbook markets covering Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, and esports. We accept nine payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet — and operate support services during standard business hours (9 AM to 6 PM Jakarta time, Monday through Friday).
This notice is not a substitute for legal advice. If you have questions about your jurisdiction's laws or your eligibility to use salam, consult a local legal professional before registering.
Service Availability and Jurisdiction Restrictions on salam
We operate salam only in jurisdictions where online gaming and sportsbook services are legally permitted. We do not operate in territories where such services are prohibited by law. Account holders are solely responsible for determining whether access to salam is legal in their jurisdiction. We do not provide legal advice, and we do not warrant that our service is legal everywhere.
We enforce jurisdiction restrictions through registration controls and payment-method verification. If we determine that you are accessing salam from a restricted territory, we may suspend or close your account without notice. Any remaining balance is refunded to your original deposit method within five business days. We do not accept liability for account closures based on jurisdiction restrictions.
Account Eligibility and User Responsibility on salam
To open an account on salam, you must be of legal age in your jurisdiction. You must not be a resident of a territory where our service is prohibited. You must provide accurate personal information and valid identity documents. You are responsible for verifying your own eligibility before registering.
By registering on salam, you confirm that you have read this legal notice, that you understand the jurisdiction restrictions, and that you accept full responsibility for compliance with local law. We do not accept liability if you access salam in violation of your jurisdiction's laws. If your jurisdiction's law changes or if you relocate to a restricted territory, you must close your account immediately.
Legal obligations on salam
- You are responsible for verifying that access to salam is legal in your jurisdiction
- You must be of legal age in your jurisdiction to open an account
- You must provide accurate personal information and valid identity documents
- You must comply with all applicable local laws and regulations
- We reserve the right to suspend or close your account if we detect jurisdiction violations
No License or Regulatory Approval Claim on salam
We do not claim to be licensed or regulated by any specific jurisdiction. We do not hold a gaming license from Indonesia, the European Union, or any other territory. We do not claim regulatory approval from any government body. We operate salam as a service available only where local law permits.
We do not represent that salam is "officially licensed" or "government-approved" in any jurisdiction. Any such representation would be false. We operate under the assumption that users are responsible for verifying local legality before accessing our service.
Data Protection and Privacy on salam
We collect and process personal data (name, ID number, address, email, payment details) for account verification, payment processing, and compliance purposes. Our data handling practices are described in detail in our privacy policyWe comply with regional data-protection standards and do not sell your data to third parties.
Your data may be stored on servers located outside your jurisdiction. By using salam, you consent to this international data transfer. We encrypt all personal data and implement standard security practices to protect your information.
On salam, jurisdiction compliance is your responsibility — we provide the service only where local law permits, and you must verify your own eligibility.
Payment Processing and Financial Responsibility on salam
We accept nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All payment processing is subject to our terms and conditionsWe do not charge deposit or withdrawal fees. Payment processors may charge fees according to their own terms.
You are responsible for ensuring that your deposits comply with your jurisdiction's financial regulations. We do not accept liability for tax consequences, currency conversion losses, or regulatory violations arising from your use of salam. If your jurisdiction requires reporting of gaming transactions, you are responsible for such reporting.
Dispute Resolution and Legal Jurisdiction on salam
Any disputes arising from your use of salam are subject to our terms and conditions and our dispute-resolution process. We investigate all complaints and provide a written resolution within three business days. If you are not satisfied with our resolution, you may escalate your complaint to our compliance team.
We do not accept liability for disputes arising from your violation of local law or your use of salam in a restricted jurisdiction. We reserve the right to close your account and forfeit your balance if we determine that you have violated this legal notice or our terms.
Contact Information for Legal Inquiries on salam
For legal questions or concerns about salam, contact our support team via live chat (9 AM to 6 PM Jakarta time, Monday through Friday) or email. We respond to legal inquiries within one to two hours during business hours. Outside business hours, automated systems log your request and our team prioritises it for next-business-day response.
If you have questions about whether salam is legal in your jurisdiction, we recommend consulting a local legal professional. We do not provide legal advice, and we do not warrant the accuracy of any information you may find on our site regarding local gaming laws.
Summary: Your Legal Responsibility on salam
We operate salam only where local law permits. You are solely responsible for verifying that access to salam is legal in your jurisdiction. You must be of legal age in your jurisdiction and must provide accurate personal information. By registering on salam, you confirm that you have read this legal notice and that you accept full responsibility for compliance with local law.
We do not claim to be licensed or regulated by any specific jurisdiction. We do not hold a gaming license from Indonesia or any other territory. We operate under the assumption that users verify local legality before accessing our service. If your jurisdiction's law prohibits online gaming or sportsbook services, you must not access salam.
If you have questions about your jurisdiction's laws or your eligibility to use salam, consult a local legal professional. Our support team is available 9 AM to 6 PM Jakarta time, Monday through Friday, for account and service questions — but we cannot provide legal advice. Your compliance with local law is your responsibility.